FAQ

Common questions

Everything guests ask us most. Can’t find your answer? Call Guest Services at 706-419-3883.

Paying for Wildwood

Does insurance cover the program?

Wildwood Lifestyle Center and LifeMed Clinic do not participate with medical insurance plans, and we are unable to submit claims or request reimbursement from insurance providers on behalf of our guests.

The Lifestyle Program is a private-pay program, and guests are responsible for the full cost. Wildwood does not guarantee insurance reimbursement, and guests agree not to submit claims to their insurance provider for program fees.

Do you have a payment plan?

Yes. We’ve partnered with CareCredit to provide flexible financing. Ask Guest Services at 706-419-3883 how to apply.

Are there any additional fees?

Services beyond your program’s allowance are an additional charge. These include, but are not limited to, vitamin and herbal supplements, special diagnostic procedures, and individualized lab tests. Please call Guest Services at 706-419-3883 for more information.

What are the deposit, payment, and cancellation terms?

You may pay the whole program upfront. Our Guest Services team recommends this, because it makes check-in on arrival day very quick — and some guests paying by debit or credit card find their card limit is not enough, so paying before you arrive avoids that problem. We accept card, check, and bank transfer.

The deposit is $500 per guest, due when you book, for residential stays only. We recommend paying the balance at least two weeks before your program begins, but paying when you arrive is fine too.

The deposit is not refundable. If you need to reschedule, you may do so more than once — even the week before your program — and use the $500 as credit toward a later program for up to one year. After one year, the deposit goes to the Worthy Guest Fund, which helps guests with financial difficulties.

If you paid in full and for any reason cannot come anymore, let us know as soon as you can: we will refund the total amount minus the $500 deposit. If you cannot come, please let us know as soon as possible and tell us the reason — you may reschedule for another session.

If you start a program and decide to leave early, there is no refund.

Programs

What are the 8 laws of health?

Wildwood’s programs are built on the 8 natural laws of health (NEWSTART): Nutrition, Exercise, Water, Sunlight, Temperance, Air, Rest, and Trust in God.

Here, Water means drinking enough pure water every day. Hydrotherapy is different: it is a prescribed treatment that uses water externally, included only in programs with a LifeMed appointment — it is not one of the 8.

See the 8 natural laws of health on our About page →

What is the difference between the programs?

Medical programs (Disease Reversal, Mental Health Program) are for guests facing a specific health condition. They include visits with a provider or counselor, a personalized care plan, and therapies, classes, and support focused on recovery.

Non-medical programs (Life Alignment, Wellness Experience) are for guests who may not have a current health crisis but want to learn, experience, and live a healthier lifestyle — in a group setting, for a short stay, for a single day, or online from home.

How many days do I need to be at Wildwood?

It depends on your health condition. Please call Guest Services at 706-419-3883 to discuss your case — we’ll help you choose between 7, 11, and 25 days.

Which illnesses do you treat?

We are able to help with most illnesses. View the list of health issues we address — and tell us exactly what you’re dealing with, so we can help you best. Medical program applicants receive a free assessment from Guest Services, who review your application and health information.

Who provides the medical care at Wildwood?

Medical care at Wildwood is provided by LifeMed Clinic — a non-profit ministry institution, like Wildwood itself, with a branch located right here inside the Lifestyle Center. LifeMed’s clinicians specialize in Lifestyle Medicine and work under the supervision of Medical Director Greg Steinke, MD, MPH.

LifeMed also cares for people from our local community here at Wildwood — call the clinic at 423-250-5094. Learn more about medical care at Wildwood →

Can I bring my spouse or relative?

Yes! We encourage participants to come with a Companion, so you both learn the same things and they can support you on your health journey at home. Sometimes a participant needs a Caregiver to help with activities of daily living. Companion and caregiver rates are listed on each program page. Rooms for these cases have two full beds and a private restroom; spouses share a queen bed with a private restroom.

Do I need to bring a caregiver?

If you need help with daily living — such as showering, changing clothes, or taking medication — you are very welcome here, and you will need to come with your caregiver. When Guest Services screens your application, they will check what help you need, so we can be sure you have the support you need during your stay.

Can I stay somewhere else and attend the program?

Generally, no — Wildwood offers an “in-patient” style program, and staying on campus is part of how it works. Still, contact Guest Services at 706-419-3883 about your specific situation.

Can non-Adventists come?

Of course! People of all faiths are welcome at Wildwood.

Which dates are available?

A new group of guests arrives every other Sunday. See the upcoming program dates — currently scheduled through December 26, 2027 — or call Guest Services for the latest availability.

Getting Here

Where is Wildwood Lifestyle Center?

435 Lifestyle Ln.
Wildwood, GA 30757 — in the North Georgia mountains, just outside Chattanooga, Tennessee.

Which airport is closest?

Chattanooga Airport (CHA), approximately 30 minutes away. Guests may also fly into Atlanta (ATL), about 2.5 hours away, or Nashville (BNA), about 2.5 hours away. Groome Transportation offers shuttle service to Chattanooga for approximately $60 each way.

Can you pick me up at the airport or bus station?

On arrival, guests arrange their own transportation to Wildwood. For departures, we provide complimentary transportation to Chattanooga Airport (CHA) or the Groome Transportation location in Chattanooga during regular business hours. Please coordinate with Guest Services. Transportation to Atlanta or Nashville is not provided.

Accommodation & Facilities

Do I need to bring my own bedding and towels?

No. All towels and bedding are supplied (extra pillows and blankets available on request), along with liquid hand soap, bath tissue, and facial tissues. Hair dryers are available on request. Please bring your other toiletries with you.

Are there laundry services?

Yes — laundry facilities (washer, dryer, iron, and ironing board) are available at no extra charge within the Lifestyle Center, and detergent is supplied.

Is the water safe to drink?

Yes — filtered water is available on tap at the Lifestyle Center.